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Products and Pricebooks in Salesforce

Products and Pricebooks in Salesforce

What You’ll Learn

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What Is Products In Salesforce? 

Products in Salesforce are services or items the company sells to the customers. After defining the products, you can associate them with the prices you have established in the price book.

  1. Products are available through a related list on the Opportunities tab.
  2. With Salesforce you will have layouts and custom fields to track which products are successful. Products can then be added to a Salesforce opportunity allowing you to ensure that inventory and forecasting are accurate.

What Are The Important Field In Products Object?

1. Product Name

It is a required field used to describe the label of the product. The name should be given in a way that is easily recognized.

2. Product Code

It field stores the product code which uniquely identifies the code. The code can only be numeric or it can be a mix of digits & alphabets.

3. Active

It is a checkbox field, if checked then only the users will be able to associate this product with an opportunity.

4. Product Family

It is a picklist field used to categorize the products. To add/remove categories, edit the Product family picklist field.

What Are The Related Lists In Products Object?

1. Standard Price Book

Every product has a baseline price, and that baseline price is stored as a standard price book. 

2. Product History

Product History tracks the field history of a particular product.

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What Is Price-books In Salesforce?

A pricebooks in Salesforce is a list of products and their associated prices. Each product and its price is called a price book entry. The price book will provide a list of the products and the different prices for the products. Salesforce will provide standard and custom price books, making it easy to have multiple prices for a product.
In other words, we can say that sometimes your prices for products will differ per customer – it can depend on who is buying when they are buying, or in what quantity. To accommodate this flexibility, a Product can exist in Salesforce with many different associated prices, using a feature called Price Books and Price Book Entries.
A Product can exist in multiple Price Books, for every different price on offer to a customer. The combination of the Product and the price together is what we call a Price Book Entry. The price book is divided into two parts:

1. Standard Price Book

The Standard Price Book is the full list (i.e. the master list) of all the products and services your company sells. It is already present and new products can be added to it using the related list present on the product’s detail page.

2. Custom Price Book

These are additional price books created as per the requirements of the company. The price for each Product in the Custom Price Book may be different from the price in the Standard Price Book. The price for the same Product in each Custom Pricebooks does not need to be the same – it can vary from one Custom Price Book to another. After adding the product to the standard price book then only we can add the product to the custom price book.

What Are The Important Fields In Price-Books Object?


If checked, then the price book is available to users for adding a product to an opportunity otherwise not.

What Are The Related Lists In Price-Books Object?

1. Products

It shows the list of products added to this price book.

2. Price book History

It describes the field history of a price book.

  • 1. Products are related to opportunities using an object called an Opportunity Product.

  • An opportunity can have only one price book associated with it and only the products present in that price book are available to add to the opportunity.
  • If some products are already added to an opportunity using a particular price book and if you want to change the price book then all the products already added to the opportunity will be removed automatically.
  • The cost of the products added to an opportunity is aggregated and displayed as an Amount in the opportunity record.
  • Until and unless we add any product in opportunity the amount field is editable in opportunity but once we add the product, the amount field is not editable.



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