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Salesforce has again entitled with the best Salesforce CRM for the 10th consecutive time, directing towards the increasing customer base around the world. But is the customer count that’s increasing? 

No, the demand for Salesforce Administrator is equally growing in 2024. According to a recent report from the Salesforce Talent Ecosystem, there has been a noticeable decline in the availability of Salesforce Admins. 

This presents an opportune moment to consider becoming a Salesforce Administrator, meeting the demand for this role in top organizations globally. The growing technology, the higher packages. 

What Salesforce Administrators are taking away by growing in this forever-developing ecosystem? Find everything in this blog. 

You will get details on Salesforce admin salary in different countries like India, USA, UK, and others along with the factors that cause shift in those values.

Start exploring. 

Salesforce Admin Overview

What is Salesforce Admin?

Salesforce Admin is an operational role in an organization responsible for customizing the Salesforce platform for business needs. They work along with stakeholders to define system requirements and customize solutions for them accordingly. Admins allow users to get the most out of Salesforce technology.

What does the Salesforce admin do?

Salesforce admin plays a pivotal role in configuring, customizing, and optimizing Salesforce to meet the business’s needs. They also help Salesforce developers and architects in deploying and maintaining Salesforce solutions. These skilled professionals ensure the platform operates efficiently, empowering users to maximize its capabilities. 

Few roles and responsibilities of Salesforce admin are as follows:

  • Ensuring the best performance from Salesforce systems and products
  • Managing user access to data, sheets, and, dashboards
  • Data management through import, export, and backups
  • Customizing Salesforce applications and features by using tools such as Object Manager, Process Builder, and, Lightning App Builder
  • Building reports and dashboards for insight derivation on marketing and sales
  • Providing support for end users, resolving issues, and final system documentation.
salesforce admin training

Salesforce Admin Salary

Salesforce admins can land different levels of salary depending on their career progression and skills. Still, you must be wondering what’s the average offers for this profile. Now, let’s take a look at the average Salesforce admin salary packages below:

Note- These figures are just average estimates so they might be subject to various key factors mentioned in the next part

Factors Influencing Salesforce Admin Salary

Multiple factors influence the Salesforce Admin Salary package. Some of the most important ones are mentioned in the following:

1. Experience

The level of experience and seniority significantly impact Salesforce Admin salary expectations. As Admins take on more responsibility and gain expertise through years of experience, they become eligible for higher-paying roles. Also, the experience is of significant value to any organization working in a more sophisticated manner in Salesforce products and integrations. Lastly, the years of experience help in the growth of Salesforce admin skills in practical applications. 

2. Certifications

Holding Salesforce certifications is highly valued in the industry and can positively impact salary. Certifications validate an Admin’s skills and knowledge, making them more valuable to potential employers.

These certifications are proof of your awareness and command over Salesforce and act as an added advantage for you while applying for a good-paying job.  It is thus necessary to learn from the basics and become a pro.

That’s why it’s essential to learn from the basics and become a pro. And when it’s about learning the best, you should consider learning from the best Salesforce training program.

3. Location

The geographic location of an Admin’s job also plays a significant role in defining their package. The estimated salary figure for Salesforce Admin is influenced by the location of the organization due to the difference in the technological advancements, types of companies working there, demand for CRM, and affordability of companies established in that particular geography’s economy.

For instance, expectations for Salesforce admin salary in India are also different from those compared in the United States. Conversion of all the salaries into US$ makes it easier to get a picture of the differences.

The salary package for Senior Salesforce Admin in the US and India is reported to be around an average value of $132k and $6k. Similarly on the other hand the average figure of the salary in the UK, Australia, and Spain is around $64.5k, $82k, and $41k respectively. 

If you have already entered the Salesforce domain, then you should start seeking better packages. But how to do it? 

Worry not. We are discussing it in the coming section. 

How to Improve Your Salesforce Admin Salary?

To improve your Salesforce Admin salary and grow with new opportunities, consider the following strategies:

1. Expand your area of specialization

As the Salesforce ecosystem expands, specializing in a specific area can set you apart from other Admins. Becoming an expert in a particular Salesforce product or feature, such as Sales Cloud, Service Cloud, or Marketing Cloud, positions you as a valuable asset to organizations seeking those specific skills. Specializations can lead to higher-paying roles and recognition as a subject matter expert. You can stand out in the workplace by mastering multi-cloud skills. 

2. Get Certifications

Earning Salesforce certifications is a promising and effective way to ascertain your skills and credibility in the market. Thus, many experts appear for Salesforce admin exam for better salaries. The Salesforce certification program offers various credentials, catering to various roles and expertise levels.

By obtaining relevant certifications, such as the Salesforce Certified Administrator or the Salesforce Certified Advanced Administrator, you demonstrate proficiency and dedication to your profession, making you more marketable to potential employers.

You can jump onto multiple certifications in case after clearing Salesforce Administrator certification. Depending upon your skills your choice can be from the following:

  • Salesforce Platform App Builder
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant
  • Salesforce CPQ Specialist
  • Salesforce Business Analyst

3. Develop soft skills

Salesforce Admins should focus on developing soft skills besides technical expertise. These soft skills, such as effective communication, problem-solving, and business analysis, are highly sought by employers. Cultivating these skills allows Admins to be effective collaborators, advisors, and leaders within their organizations, ultimately contributing to their career advancement and earning potential. 

4. Choose the right role or team

Choosing the right role and team can significantly impact your career trajectory and salary growth. Working in a supportive team or seeking mentorship from more experienced Admins can accelerate your professional development.

For mid-level Admins, taking on challenging tasks and responsibilities can lead to rapid skill improvement and recognition within the organization.

Want to explore more career options in Salesforce check out our in-depth guide on Salesforce Career Profiles

Future of Salesforce Admins in Terms of Salary

The demand for Salesforce Admins has always been increasing, reflecting the growing influence of the Salesforce platform in the business landscape. The increasing number of Salesforce customers translates to a higher need for skilled Admins to manage and optimize the platform.

A recent analysis by IDC reveals that by 2026, Salesforce will generate around 9.3 million new job opportunities. This figure indirectly explains that Salesforce admin will receive plenty of offers in the future as well. Salesforce admin salary is also expected to hike due to the imbalance between the supply and demand scale.  

In addition to the above Salesforce admin itself is a role that holds huge value in pursuing. This role will help in the development of skills and knowledge required in other profiles as well. So, after becoming skilled in this role you can move on to another profile in Salesforce as well. 

Conclusion

In conclusion, Salesforce Admins support organizations’ Salesforce implementations and drive business growth. As the demand for skilled Salesforce Admins persists, individuals can take advantage of various opportunities to enhance their salary prospects. 

Looking ahead, the future trend of Salesforce Admin salary appears promising, fueled by the platform’s continuous innovation and its central role in the digital transformation of businesses. Organizations tend to show more interest in experts having certifications for Salesforce admin roles. Thus, if you are interested in pursuing a bright career in a Salesforce Admin profile, expert guidance is necessary. 

We at S2 Labs provide training and tutorials for various profiles such as Salesforce Admin, Developer, Business Analyst, and others. There are some free tutorials crafted by experts just to guide you through the journey of becoming a Salesforce professional.

Frequently Asked Questions

Salesforce has dominated the CRM market for years, as a result demand for professionals within the Salesforce ecosystem continues to grow. Especially in the case of Salesforce admin due to larger job prospects and offers it is one of the in-demand roles in Salesforce.

Going for Salesforce admin in 2024 is the ideal choice any professional can take. As the market saturation is expected to reach within some more years, taking a step towards becoming Salesforce admin now would be best.

Salesforce admin salary with an experience of 1-6 years in India is around $9600. This value can reach a max of up to $18,000. Certification is an important part of deciding the scale of this value you can receive in India.

Salesforce paves the path for businesses for better performance in CRM. After automation of operations and customer management through Salesforce, you can invest more workforce in important tasks for growth. Therefore, Salesforce is expected to grow technologically advanced in terms of business automation in the upcoming years. Zero code tools will be on the rise for most of the application development.

About Author

Shrey Sharma

The youngest Salesforce MVP in the world in 2019, is a successful serial entrepreneur and CEO of Cyntexa - a prominent global Salesforce Consulting and Implementation Partner. He's also the driving force behind Salesforce Hulk, a popular YouTube channel providing valuable insights to Salesforce enthusiasts. As a thought leader in the Salesforce ecosystem, Shrey is committed to driving business growth through technology.

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