- Get to know the Salesforce Agentforce platform and its capabilities.
- 20 hours of instructor-led videos tailored to support your learning style.
- Step-by-step tutorials to help you master each topic.
- Quizzes and assignments to apply what you learn and test your knowledge.
- Practical exercises to prepare you for real-world scenarios.
- Learn at your own pace with lifetime access.
- Prepare confidently for the Salesforce Agentforce Certification.
For Beginners & Experienced Learners
Salesforce Agentforce Course: Self-Paced
If you want to learn the latest AI technologies in Salesforce but fall short on time, then our self-paced Salesforce Agentforce Certification Course is ideal for you. Whether you are a student or a working professional, this course will help you gain industry-relevant skills at your own pace.
Our self-paced Agentforce Course includes everything from foundational concepts of Einstein AI to how Data Cloud integrates within Agentforce. You will be able to implement Agentforce by building AI agents using the prompt builder and custom actions after completing the course.
Enroll now and learn at your convenience to prepare for the Salesforce Agentforce certification with this comprehensive course.
850 + Ratings
Hours of Session
Learners


Course Curriculum
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1. Overview and Introduction
- Introduction of Agentforce
- What is Agentforce?
- Agentforce Features
- Generative AI in Salesforce
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2. Einstein Trust layer
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3. Prompt Builder
- Prompt builder (With Apex classes and flows as well)
- Types of Prompt Builder
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4. Implementation Of Agentforce(Default)
- Agentforce setup
- Agentforce Basics- Topics and actions
- Agentforce Agent Builder
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5. Custom Actions
- Custom Actions: Using Apex
- Custom Actions: Using Flows
- Custom Actions: Using Prompt Builder
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6. Data Cloud + Agentforce
- Introduction to the data cloud
- Data Cloud + Agentforce
- What is Retrieval-Augmented Generation (RAG)?
- Create an Agent (Agentforce + Data cloud)
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7. Agent-to-agent and implementation
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8. Deployment