Free Salesforce Administrator Training Course

S2 Labs offers Salesforce tutorials for Admin training with expert guidance, real-life use cases, and practical assignments to enhance career potential. This is only place available on the web for Salesforce administrators that provide tutorials for 100% free and can be accessed without any registration. These in-depth tutorials provide free training and help clear Salesforce Admin (ADM 201) certification, thus supporting becoming a Salesforce Admin & App Builder at your own pace. S2 Labs offers a free Salesforce administrator course that is uncommon in other Salesforce training platforms.

Shrey Sharma, a trailblazer in the world of Salesforce, has developed multiple courses on Salesforce and trained over 58,000 students. He provides free Salesforce Admin Training on YouTube with notes and resources for every lesson. Under the expert guidance of Shrey, not only are you able to learn at your own pace, but you also breeze through certification exams with much more ease. So, get ready to launch your Salesforce Admin career with free tutorials on Salesforce Admin & App Builder.

Free Salesforce Admin Tutorials
Shrey Sharma

Free Salesforce Admin Course Includes

  • Chapter 1 - Cloud Computing

    Cloud computing is not part of Salesforce Administration but to get a better understanding of how Salesforce is working at the core level we need to understand cloud computing. Learn about cloud computing service models and virtualization and multi-tenant architecture through these free Salesforce tutorials.

  • Chapter 2 - Salesforce.com & CRM Basics

    Salesforce is a cloud-based CRM platform that provides tools for managing customer relationships in areas such as sales, marketing, and support. In this module, we will get to learn how CRM is a technology-driven strategy that automates and organizes customer interactions across sales, marketing, and support processes.

  • Chapter 3 - Salesforce Platform & Environments

    Salesforce Platform is a Platform-as-a-Service (PaaS) product previously known as Force.com designed to simplify the development and deployment of cloud-based applications and websites. Developers can create apps & websites through the cloud IDE & deploy them quickly to Salesforce.com multi-tenant servers.

  • Chapter 4 - Data Modelling

    Salesforce Data Modeling creates a data structure with custom objects, variables, and connections for accurate and effective data analysis. This process is aided by tools like Schema Builder and Object Manager, which are critical for effective implementation.

  • Chapter 5 - UI Customization

    Salesforce UI customization involves modifying the interface for business needs, including page layouts, buttons, and appearance using Lightning Experience. This improves productivity and user experience by streamlining workflows and reducing manual data entry. Proper customization is crucial for successful implementation.

  • Chapter 6 - Data Management

    Salesforce data management includes creating, storing, importing, and maintaining data while ensuring quality, deduplication, backup, recovery, and compliance with regulations. Salesforce provides Data Loader and Data Import Wizard for this. Effective data management is essential for successful Salesforce implementation.

  • Chapter 7 - Data Security

    Salesforce data security involves protecting sensitive data from unauthorized access, modification, or deletion. Salesforce provides features like two-factor authentication and role-based access control. Proper data security is essential for maintaining data integrity and customer trust.

  • Chapter 8 - Queues

    Salesforce Queues are groups that enable multiple users to collaborate on shared records or cases based on criteria like ownership or location. They improve efficiency in handling customer inquiries and workload sharing, automate business processes and assign work to relevant teams. Effective use of queues can boost productivity and customer satisfaction.

  • Chapter 9 - Process Automation

    A process or task which basically you want to automate for your business. In other words, for common tasks like emails and the flow of data between entities, if we want automation we can use Lightning Flows, the process builder.

  • Chapter 10 - Reports & Dashboards

    Salesforce Reports and Dashboards offer customized data analysis and visualization, providing filtered, grouped, and summarized views of data, as well as visual representations of real-time business performance. They can be shared and scheduled for delivery, accessed on various devices, and can enhance data-driven decision-making, trend identification, and performance improvement, and all this can be easily studied with these free Salesforce admin tutorials.

  • Chapter 11 - Sales Cloud

    Sales Cloud is a cloud-based application designed to help your salespeople sell smarter and faster by centralizing customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day.

  • Chapter 12 - Service Application

    Service Cloud, helps companies run and improve their customer service using accounts, contacts, cases, and solutions. It’s designed to help support past, current, and future customer service requests to help companies retain their existing customers.

  • Chapter 13 - MVC Architecture

    Model–view–controller is a software architectural pattern commonly used for developing user interfaces that divide the related program logic into three interconnected elements.

  • Chapter 14 - Activity Management

    Activities include tasks, events, and calendars. With Salesforce, track tasks and meetings together in lists and reports to easily prioritize your time and keep up with your accounts, campaigns, contacts, leads, and opportunities.

  • Chapter 15 - Miscellaneous

    There are various declarative tools, there in Salesforce like mass deletes, and mass transfers, which will be covered in this module covering entire Salesforce admin course for free.