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Salesforce Agentforce Training

Step into the fastest-growing AI market with the Salesforce Agentforce course. Agentforce training focuses on Agent Studio, Einstein Trust Layer, AI agents, their features and how custom LLMs work. The course is designed by industry experts to focus on the AI layer of Salesforce. It is designed for you to focus on management, customization, building, and deployment of AI agents in the Salesforce org.
Agentforce is Salesforce's newest innovation, letting businesses build and deploy autonomous AI agents directly inside their CRM, and companies are racing to hire people who know how to run it. S2 Labs Agentforce training focuses on preparing you for the Salesforce Agentforce Specialist Certification*. The course prepares you for the Salesforce Agentforce Specialist Certification*. With S2 Labs, all you need is 20 days to become industry-ready. Enroll yourself now in Agentforce Salesforce training and take the step towards a bright future!

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OUR STUDENTS WORKING AT

From startup ventures to Fortune 500 companies, our students have secured positions at numerous esteemed organizations. Here are a few where they are leading with an impact.

Accenture Logo American Express Logo
Salesforce Logo Pwc Logo
Tcs Logo Deloitte Logo
Walmart Logo Nagarro Logo
Capegemini Logo Cognizant Logo
Copado Logo Cyntexa Logo
Ibm Logo Infosys Logo
Mercedez Logo Wipro Logo

Average Salary

INR 4,00,000 INR 12,00,000 INR 20,00,000
Minimum Average Maximum

Source: Glassdoor

Exclusive Perks for Future-Ready Agentforce Specialists

Ideal for professionals wanting to step up with AI trends

Become industry-ready in just 20 days

Learn with hands-on industry projects

Connect with professionals through the alumni network

Be a part of 1:1 Mock interviews

Live Doubt sessions and lifetime Classroom access

Salesforce administrator Industry leading experts to help you grow

Learn Salesforce Agentforce with

Structured curriculum as per industry needs

Live sessions with a working professional

Hands-on training and scenario-based projects

Most flexible Salesforce Administrator program in the industry

Training with S2 labs

✓

Learn from the basics of AI and the Salesforce Einstein trust layer

✓

Understand how AI agents work from scratch

✓

Focus on Prompt Builder, Model Builder, and Custom LLMs

Salesforce administrator Promising Career Growth

Where This Can Take You

  • ✓ Grab roles like AI Automation Specialist, Developer, and AI Business Analyst
  • ✓ Earn the official Salesforce Agentforce Specialist Certification*
  • ✓ Help you build a dedicated portfolio as per your skill set

The Results

12 LPA

Average CTC

40x

Return on Investment

95%

Students bag dream tech jobs

Salesforce Agentforce Course Curriculum

Our Salesforce Agentforce Specialist Course is designed to equip students with the necessary skills required to configure, manage, and integrate Agentforce directly in Salesforce. The course focuses on real-time market updates along with scenario-based projects for better understanding.

Explore the full Course curriculum for the Salesforce Agentforce course below:

  • 1. Introduction to Agentforce and AI Agents
    • Introduction to Agentforce and AI Agents
    • Signing up for Einstein AI enabled org with Agentforce and Activating Agents
    • Installing Tools for Setup
  • 2. Agent Studio and Builder
    • Exploring Agent Studio, Agent Builder and Agents
    • Building Blocks of Agents: Topics, Instructions, and Actions
    • Atlas Reasoning Engine
  • 3. How Agents Work
    • Planning and Execution Phase
    • Architecture of Trusted AI + Data
  • 4. Einstein Trust Layer
    • Overview of Einstein Trust Layer
    • Exploring Features of Trust Layer
    • Practice with Einstein Trust Layer
  • 5. Custom Agent Actions
    • Exploring Custom Agent Actions
    • Creating Custom Action using Apex Class
    • Debugging and Fixing Common Issues
    • Creating Custom Action using Flow
    • Creating Custom Action using Model Builder
    • Using Prompt Templates as Custom Agent Actions
  • 6. Deploying Agents
    • Deploying Service Agents to Website for Customer Query Resolution
    • Deploying Agents to Community Site
  • 7. Advanced Custom Actions
    • Data Triggered Agents on Record Changes
    • Invoking Agents from Record-Triggered Flow
  • 8. Agentforce Data Library
    • Setup of Data Cloud: RAG, DLO, DMO, Retrievers
    • Data Cloud Permissions
    • Creating Agent to Access RAG Data
  • 9. AI Agent Management
    • AI Agent Version Control
    • Notes and Considerations for Actions
  • 10. Flow Integration
    • Best Practices for Custom Actions
    • Creating Custom Actions using Flow
    • Building Complex Flow-based Actions
  • 11. Salesforce Agent Features
    • Pre-built Salesforce Agents
    • Event Logging and Auditing in Agent Builder
  • 12. Prompt Templates and Builder
    • Introduction to Prompt Templates
    • Building Prompt Templates with Apex Integration
    • Invoking Flows from Templates and Vice Versa
    • Creating Complex Prompt Templates using Flex Types
  • 13. Model Builder & Custom LLMs
    • Introduction to Model Builder
    • Configuring OOB and Custom LLM Models
    • Bringing External Models (BYOM) to Data Cloud

Upcoming Salesforce Classes

Join us on our next transformational learning experience where you’ll connect with like-minded individuals and unlock new career opportunities. Don’t miss out—secure your spot today and start your Salesforce Training!

20 Jul 2026

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Salesforce Developer + LWC

7:30 PM - 9:30 PM IST

45 Days (90 Hours)

15 Jul 2026

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Salesforce Admin + AI

7:30 AM - 9:30 AM IST

30 Days (60 Hours)

15 Jul 2026

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Salesforce Admin + Developer + LWC

7:30 AM - 9:30 AM IST

75 Days (150 hours)

6 Jul 2026

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Salesforce Agentforce

7:30 AM - 9:00 AM IST

23 Days (35 Hours)

Frequently Asked Questions

Agentforce is the latest AI platform on Salesforce, which allows you to build, customize, and deploy AI Agents. It is a trending technology with ample career opportunities and high demand for skilled professionals. As an Agentforce Specialist, you can enter the Salesforce ecosystem and manage the AI-powered operations of an organization to ensure maximum efficiency and ROI. This role is highly demanded and offers competitive salaries and growth opportunities.

At S2 Labs, we offer a comprehensive, hands-on learning experience tailored to industry needs. With expert-led live classes, real-world projects, and personalized support, we ensure you gain practical knowledge and confidence. Our training is designed to make you job-ready while preparing you for certification success.

Yes! Our Salesforce Agentforce training is aligned with the official Agentforce Specialist certification objectives. The course covers essential topics and includes practice exercises, mock exams, and guidance to ensure you're prepared to ace the certification exam.

Absolutely! Upon successfully completing the course, you will receive a certificate of completion from S2 Labs. This certificate validates your AI skills and knowledge, giving you an added advantage when applying for Agentforce Specialist or AI associate roles.

No extensive experience is required to enroll in our Salesforce Agentforce Course. A basic understanding of how AI works and familiarity with Salesforce Admin fundamentals are prerequisites. But our beginner-friendly curriculum is designed to guide you from the ground up. Whether you're starting fresh or transitioning into a Salesforce career, we've got you covered!

No, any knowledge of AI is not required to start this course. The course starts with the basics of Al in Salesforce, covering Introduction to Agentforce, before diving into how you can build and use Al agents. It's designed for beginners and professionals looking to enhance their Al skills in Salesforce CRM. However, if you have a basic understanding of Machine Learning Principles, Prompt Engineering, and Core Al Concepts, then it will be an advantage.

In this module, you'll gain a deep understanding of Agentforce architecture and tools while focusing on Prompt Builder and how Data Cloud is used within Agentforce. You'll explore how AI enhances CRM capabilities, automates processes, and improves decision-making in Salesforce.

Yes! The course includes practical exercises on Agentforce, where you'll work with AI-driven insights, automation tools, and intelligent workflows. You'll also explore how to leverage AI to improve customer engagement and business operations.

There are several ways:

There is no need to worry in that case; you will be having recorded sessions for all the modules. You can still watch the recorded sessions if you cannot attend a class. The recording of every session is uploaded soon after the class is over and made available to students for revision.

We share information about companies that are actively hiring for relevant profiles with all our students through our community. Also when Cyntexa is hiring we shortlist top-performing students from our batches and share their resumes for suitable openings.

Once you complete the Salesforce Agentforce course, you can target the Agentforce Specialist or AI Associate certification. These are new additions to the certification list of Salesforce for the evolving AI integrations in the platform.

Success Stories

At the heart of what we do is our passion for empowering our students to succeed in the ever-changing world of IT ecosystem. Don't just take our word for it, let us share a few stories of our successful alumni with you.

Devansh Bangar

Devansh Bangar

Salesforce Trainee

What felt impossible once is now my profession.

I’m currently pursuing a BCA from JECRC University, and I’m in my 3rd year After completing my 12th, I was very ambitious about my career. I knew I wanted .... Read more

Riyanshi Mehta

Riyanshi Mehta

ServiceNow Developer

I Took a QA Role to Survive. I Chose Development to Grow.

Hi, I’m Riyanshi Mehta.I completed my B. Tech with solid coding knowledge and a clear mindset, I wanted to build things.... Read more

Rashid Khan

Rashid Khan

Salesforce Developer

COVID Shut My Institute, But Salesforce Opened My Career

Hi, I’m Rashid Khan!, After completing my BCA in 2011, I began my career with a private job where I worked for two years. But as an avid learner... Read more

Manendra Sai

Manendra Sai

Sr. Software Developer

I Could Have Settled… But I Chose to Grow. Now I’m at 8 LPA.

Hi, I’m Manendra Back in 2019, I was just another average Mechanical Engineering graduate, working at a company and living the life I had planned. But when COVID-19 hit... Read more

Garv Agarwal

Garv Agarwal

Salesforce Developer

Finding Growth, Guidance & a Future in Salesforce: Garv’s Story

Hi, I'm Garv Agarwal! I've always been a tech enthusiast at heart. Even in my childhood, I would tear apart computers and toys... Read more

Anish Nair

Anish Nair

Salesforce Developer

19 years in HR to Salesforce Developer: My Boldest Career Move Yet.

For 19 years, I built my career in Human Resources. Policies, performance reviews, operations, I had seen it all. But somewhere... Read more

Rohit Kruplani

Rohit Kruplani

Sr. Salesforce Developer

Life didn’t go as planned. But maybe it went exactly the way it needed to.

Hi, I’m Rohit Kruplani, and let’s just say, my career journey hasn’t gone the way I originally planned. Back in 2020, I had j... Read more

Jithamanyu B R

Jithamanyu B R

Associate Engineer | Streamforce

I Had No Plan After Graduation. Now I Work Remotely as a Salesforce Engineer.

Hi everyone, I’m Jithamanyu from Hassan, Karnataka. I recently graduated in 2024 with a B.Tech in Mechanical Engineering from... Read more

Nikhil Jain

Nikhil Jain

Software Engineer

Never let your background stop you from achieving things.

Hey, I’m Nikhil Jain — and not long ago, I was just another engineering grad, stuck in the classic post-college confusion... Read more

Shubhamita Dutta

Shubhamita Dutta

Technology Consultant | 6x Salesforce Certified

How I Switched from TCS to PwC and Found My Creative Spark in Tech.

I always knew I wanted to build things, not just maintain them. After graduating with a B.Tech degree, I kickstarted my career... Read more

Ankita Zoting

Ankita Zoting

QA Team Lead

I Took a Break, Switched Careers, and Got a 100% Hike—Here’s How

My journey into tech was anything but conventional. With a degree in petroleum engineering and barely any programming exposure... Read more

Rahul Jain

Rahul Jain

Salesforce Developer

I Thought I Was Done. But S2 Labs Made Me Start Again.

Hi, I’m Rahul, and not long ago, I thought I had completely messed up my career. I graduated in 2019 with a B.Tech... Read more

Vikash Baban Mungelwar

Vikas Baban Mungelwar

Relationship Manager

Stepping Out Of My Comfort Zone: The Lessons Learned At S2 Labs

That's when a dear friend (of mine) introduced me to Salesforce, and I immediately felt drawn to it. I loved using technology to solve real... Read more

Ronak Kumawat

Ronak Kumawat

Salesforce Engineer

How Ronak Found His Real Passion Through S2 Labs

After completing my civil engineering degree, I founded my own firm, "Startup Builterior," focusing on on-site execution and construction... Read more

Shahrukh Khan

Shahrukh Khan

IT Executive

Got My Passion and Purpose For Salesforce Through S2 Labs

Hey there, folks! My name is Shahrukh Khan, and I'm here to share my Salesforce journey with you. I completed my BTech in Computer Science... Read more

Vandita Tomar

Vandita Tomar

Deputy manager, Vaya life

Management To Salesforce: How Vandita Found Her Perfect Fit

After completing my MBA in management and working in the field for nine years, I knew it was time for a change. I had heard about Salesforce... Read more

Mukesh Rai

Mukesh Rai

Certified Salesforce Admin

From QA to Salesforce Admin: A Story of Determination

I have been working as a Software Tester for over nine years now, and during this time, I have gained expertise in handling teams and... Read more

Shivam Kumar Jha

Shivam Kumar Jha

Student

How Salesforce & S2 Labs Changed Shivam's Perspective

Before I heard about Salesforce, I was just a student trying to find my place amidst the world. But as soon as I discovered this... Read more

Pinal Prajapati

Pinal Prajapati

Salesforce Admin

How An MBA Mom Found Her Path In Salesforce Ecosystem

As a mom who had taken a career break to raise her children, I knew that getting back into the job market would be challenging. But... Read more

Narayan Boolchandani

Narayan Boolchandani

Salesforce Admin, Genpact

Achieving My Career Goals with S2 Labs’ Salesforce Training

As I sit down to tell you my success story, I can't help but think of how far I've come. My name is Narayan, and I... Read more

Anuj Dhir

Anuj Dhir

Salesforce Admin, TechForce Services

How S2 Labs Helped Me to Break Through the Glass Ceiling in My Career

When I was just starting out in the world of Salesforce, there was an immense sense of uncertainty in my mind. I knew that ... Read more

Srinivas

Srinivas

Salesforce Business Analyst

From Curiosity to Success: Srinivas’ Journey to Salesforce Business Analyst

Growing up, I have always been a curious child, playing around with things and having the urge to understand how they worked,... Read more

Saransh Kuthiala

Saransh Kuthiala

Salesforce Developer

How S2 Labs Helped Saransh Have A Great Career Comeback

It was after my graduation that I found out about the Salesforce ecosystem and how rapidly it is evolving & growing. After... Read more

Blessing Awotokun

Blessing Awotokun

Software developer

The Journey from a Law Student to a Salesforce Professional

Being a member of a family of lawyers, I have always been clear about my career choices. While I excelled in academics and high... Read more

Amit Kumar Nagar

Amit Kumar Nagar

Salesforce Developer

From Developer to Salesforce Certified: Desire for New Challenges & Growth

A sudden wave of nostalgia hit me as I started to write my own story, this story started when I finished... Read more

Yogesh Verma

Yogesh Verma

Associate Software developer

Unemployed to Software Developer in 12 months!

After graduating in October 2022, I wasn't able to find a job and was unemployed for a while. I knew that simply sitting... Read more

Shilpi Rathore

Shilpi Rathore

Salesforce Administrator

Shilpi’s Journey to Success with S2 Labs and Plexobit Software Solutions.

When I graduated, like every other student, I was confused about choosing my career path. That’s when I heard about Salesforce and its... Read more

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