At S2 Labs, we believe high-quality learning should be accessible to everyone. That's why we're offering 100% free ServiceNow Tutorials. Whether you're a fresh graduate exploring ServiceNow, an IT professional looking to upskill, or someone switching careers into tech, this free course will give you clarity, confidence, and competence. This course is curated by experienced ServiceNow trainers and includes multiple benefits.
Our Free ServiceNow Admin tutorials contain comprehensive chapter-wise notes, theoretical content and real-life use cases that will boost your platform knowledge as well as provide you with practical exposure. You'll get a hands-on understanding of key ServiceNow Admin concepts like User Administration, Custom Applications, Service Level Management, workflow, and much more.
If you are not certain about ServiceNow as an ideal career, don't worry. You can use this course to explore your interests before you commit to a paid ServiceNow Admin Course. You'll also get exclusive access to our dedicated ServiceNow learning community, where thousands of learners and experts share solutions, opportunities, and advice.
Over 58,000+ learners have successfully launched their careers by trusting S2 Labs, and this is your chance at zero cost. Take the first step with this exclusive free ServiceNow tutorial for beginners, learn at your own pace, and become a certified ServiceNow Admin.
Get familiar with ServiceNow from scratch! Learn what it is, who uses it, its powerful features, architecture, and lifecycle. This module sets the stage for your ServiceNow journey while exploring UI components such as UI15, UI16, Polaris, impersonation, global search, and personal settings.
Handle user management with ease. Learn to create users, assign roles, manage departments and locations, and configure preferences. Gain full control over user administration in your ServiceNow instance through permissions and user settings.
This ServiceNow Admin Tutorial module teaches you how to handle data like an expert inside the ServiceNow platform. Learn to search, filter, customize, and manage records using lists. Understand form layout and discover how to create and extend tables.
Build your first custom ServiceNow application! Learn about creating and deleting custom tables, default fields, and the naming convention (like the `u_` prefix) that forms the base of app development.
In this module, you will explore security with ACLs. Learn the types of access, rule creation, and operation types to safeguard your ServiceNow data and define who can see or modify what.
Understand how to import data and update sets into ServiceNow. Use transform maps, handle coalescing, and schedule imports. Also, discover how to back out updates and merge changes for smoother deployments.
Learn how to create UI policies that control field behavior and visibility and convert data policies into UI policies. Automate backend logic with Business Rules, such as when to use sync or async execution.
Understand how to trigger, configure, and manage email notifications using events, templates, and inbound actions. Communicate smarter using ServiceNow's notification system and keep users in loop.
Learn how assignment rules and lookup rules work to automatically route incidents or records to the right team or user without manual effort.
Visualize your data with impact, build custom reports, create dashboards, use gauges, and schedule reporting. Turn raw data into actionable insights and share them across your organization.
Create user-friendly service catalogs by understanding items, variables, record producers, and order guides. Build a catalog that helps users request services or products effortlessly through the service portal.
Track performance and commitments with SLAs! Learn to define, monitor, and calculate SLAs, OLAs, and UCs. Use retroactive starts and SLA schedules to manage response and resolution time targets.
Bring workflows to life through ServiceNow workflows and flow designer. Build automation flows and subflows and execute scripting logic to simplify complex business processes using visual tools.
Understand different license types, how licensing works in ServiceNow, and how to manage them efficiently to stay compliant while optimizing platform usage.
Free Tutorials Are Great,
Explore our Instructor-Led Training to get personalized support, real-time discussions, and interactive learning experiences. Don't miss out on expert insights and immediate feedback.
Our free ServiceNow Admin Tutorials does not consist of one-on-one assistance. However, if you need 1:1 mentorship, you should enroll in our live ServiceNow Admin Course led by experts. You will get doubt sessions and guidance from our trainers along with extensive course material.
Yes, this is a beginner course and requires no prior experience. Although if you have any understanding of the ServiceNow platform, it will be a bonus.
The comprehensive Free ServiceNow Admin Tutorials cover everything you need to excel in ServiceNow Administration. You’ll learn the fundamentals of user administration, reports, dashboards, workflow, and the ServiceNow instance. Further, you will dive into key concepts like designing custom applications, UI customization, data security, and management. By the end of this tutorial, you’ll master tools for optimizing workflows, ensuring data compliance, and enhancing team collaboration.
This course prepares you for the ServiceNow Certified System Administrator exam (CSA).
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