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Which ServiceNow Certification should you get? Every beginner as well as professional interested in earning credentials for their ServiceNow journey has thought about this question. Certifications are essential while applying for a job as they increase your credibility and give you an edge over your competitors.
ServiceNow offers a wide range of certifications for people interested in its cloud-based solutions. An official credential can be your ticket to unlocking exciting career opportunities in IT service management, business process automation, and beyond.
But first, you need to determine which certification will set you apart in the job market and validate your expertise in managing and utilising the Now Platform.
This guide features a list of all certifications offered by ServiceNow and individual learning paths to help you explore and choose the one that aligns with your career ambitions.
What ServiceNow Certification Path is Right for You?
The advantage of cloud-based technology is that you cannot limit what you can do. With a multitude of career options and opportunities, ServiceNow offers four primary learning paths for its users. These paths vary with the core modules and functionalities of the platform. Here is everything you need to determine the right ServiceNow Certification Path.
ServiceNow System Administrator Learning Path
If you’re drawn to managing and maintaining the ServiceNow platform, the Administrator certification path is for you. Administration is the most basic yet fundamental part of a platform. This path covers the most essential elements of the Now Platform, such as configuration, user management, and ensuring seamless platform operation. To get started, you must ace the platform’s basics and fundamentals. After which you can consider taking the ServiceNow System Administrator certification. This certification will open paths to learning automation, advanced administration, and generative AI functionalities. Further, you can proceed to development or implementation as well.
ServiceNow Developer Learning Path
The ServiceNow Developer Learning path is for people who want to get into development on the ServiceNow platform. If you have some understanding of coding, then you will be ideal for this path. ServiceNow Application Developer certification is the official credential in this path for which you must know configuration, scripting and integrations. As you will be developing custom solutions, the learning journey will require you to have hands-on experience. There are two options – Citizen Developer and Application Developer that you can pursue in this learning path.
As a Certified Application Developer (CAD), you’ll learn to:
- Design application tables.
- Create and implement forms.
- Control access to applications.
- Integrate workflows seamlessly into the Now Platform.
For aspiring developers looking to specialize in a specific ServiceNow product, this path empowers you to harness the platform’s full potential.
ServiceNow Process and Platform Owner Learning Path
The ServiceNow Process and Platform Owner learning path is for professionals who wish to choose a personalized profession. It requires a thorough understanding of the Admin fundamentals and experience with Now Create.
These professionals customize the platform and monitor it regularly for any upgrades. They also ensure to create and run responsive reports or dashboards per the organization’s requirements. You can take a specialization course like ITSM or CSM in this path for career progression.
ServiceNow Implementer Learning Path
The ServiceNow Implementation Specialist certification is the reward in the Implementer learning path. With multiple scopes of specializations in specific ServiceNow products, it is focused on deployment on the platform.
It is a perfect fit for you if you wish to pursue a career in consultancy or implementation. It includes courses on ITSM, ITOM, HR Service Delivery, Customer Service Management, etc, for a product-based approach to the learning journey.
Now that you know about the various learning oaths in ServiceNow, let’s explore the list of certifications in ServiceNow with their cost.
ServiceNow Certifications List
ServiceNow offers certifications for each of its specialized products and tools. You can choose from the vast options, from mainline credentials on major cloud solutions to micro certifications for added skills. Here is a categorized ServiceNow Certifications List:
Expert Certifications
ServiceNow Expert Certifications are for people with 5-10 years of experience using the ServiceNow platform. Expert Programs currently runs two certification programs:
Mainline Certifications
ServiceNow Mainline Certifications are the primary cluster of certificates for beginners and professionals. Through these, you will need to prove your level of accomplishment with technical knowledge and skills of the ServiceNow Platform. These Certifications may encompass a knowledge check, a practical application assessment, or both.
The following paths with the ServiceNow certification cost are available:
Cost* – A voucher is required for the initial exam attempt. The cost mentioned above reflects the amount to buy the voucher. You can pay for the certification by purchasing a voucher and redeeming it.
Conclusion
ServiceNow Certifications prove your skills and give you an edge while applying for jobs. Official credentials are often a requirement for employers, and thus, you should earn relevant certifications.
Besides the popular System Administrator and Application Developer, ServiceNow offers a wide range of certifications for all its products. The above list of these credentials will help you understand the categorization and become familiar with available options.
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