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For individuals in the information technology industry, Salesforce is a well-known platform that is highly regarded for optimising organisational processes. In light of the vastness of the Salesforce industry, many professionals aspire to excel in their respective fields.

However, the Salesforce DevOps engineers are the true champions of this domain, as they are responsible for ensuring seamless operations. They create new features, fix bugs, and keep the system secure and safe in the Salesforce ecosystem.

To pursue a career in this field, you should know about the Salesforce DevOps engineer roles and responsibilities mentioned in this blog. Before we move forward, it is necessary to know a brief overview of this profession. 

Who is a Salesforce DevOps Engineer?

A Salesforce DevOps engineer is responsible for continuous delivery, monitoring, optimisation, and end-to-end release process. These engineers ensure a smooth software development lifecycle with no user disruption and fewer bugs in the Salesforce ecosystem. They must have expertise in DevOps methodology or using the Salesforce platform effectively.

Also, they should be proficient in version control systems, automation, and the use of CI/CD pipelines to manage overall application development in the Salesforce environment.

So, this is the brief Salesforce DevOps engineer job description, but certain levels form a category in this profession. 

Know about the Salesforce DevOps Engineer Levels

Several professions in the IT industry are categorised due to a variety of factors. Similarly, a Salesforce DevOps engineer is classified into three levels, mainly differentiated by their working experience in this sector. We are going to list down these three levels:

Salesforce DevOps Engineer Levels

Entry Level (0-2 years of experience)

As an entry level engineer, you will open the pull requests and have to commit changes to the source control. Also, you will be responsible for merging and reviewing the team’s work in the source control.

Mid Level (2-5 years of experience)

As a mid-level Salesforce DevOps engineer, you must work with complex Salesforce org, which includes integrations, sharing models, etc. Also, you must set up, improve, and monitor the DevOps process in the Salesforce ecosystem.

Senior Level (5+ years of experience)

It is the most senior position in this job role. When you have over five years of experience, you must oversee the end-to-end DevOps practices, track the DevOps KPIs, and delegate access to orgs and DevOps processes within the Salesforce environment.

To climb the corporate ladder and become a senior Salesforce DevOps engineer, you must take a Salesforce DevOps engineer course to clear your fundamentals. Now that you know about the different levels of this job role, let’s check out the roles and responsibilities of these engineers.

Roles and Responsibilities of a Salesforce DevOps Engineer

There are multiple roles in the Salesforce ecosystem. As an engineer, you can get one of these hybrid roles that bridges the gap between traditional responsibilities and modern skills requiring a DevOps approach. 

1. Consultant: You have to work under the client’s observation, so there is additional pressure on this role, which requires fewer or zero errors. You must deploy significant Salesforce changes for the business units, setting up clients with faster and safer workflows and creating standardised release models.

2. Admin-eloper: It is the hybrid role of admin and developer. As a Salesforce DevOps engineer, you are the perfect match for this role if you have an in-depth understanding of the admin and development field. You must deploy declarative changes in the orgs and roll back the mistakes by using automated DevOps practices to validate, test and push code changes.

3. Salesforce QA Engineer: As a QA expert in Salesforce DevOps, you must develop new features and customisations to meet the client’s business and technical requirements. Also, you must ensure code, security, and data compliance and execute testing, including UI testing.

4. Architect: In this job role, you must develop source-driven workflows and agile DevOps practices for teams to contribute seamlessly. Also, you have to increase the reliability and frequency of releases, monitor the performance, track the teams’ KPI, and report on the DevOps ROI.

Level-Wise Responsibilities of a Salesforce DevOps Engineer

If you wish to join one of the above-mentioned job roles, you should improve your Salesforce DevOps engineer key skills. After learning about the significant roles in this sector, it’s high time to learn about the responsibilities of these engineers according to their work experience. 

The responsibilities of an entry-level Salesforce DevOps engineer are as follows:

  • Merging and reviewing the team’s work in the source control.
  • Opening pull requests and committing changes to the source control.
  • Adding the deployment notes to balance the audit trail.

The responsibilities of a middle-level Salesforce DevOps engineer are mentioned below:

  • Monitoring, improving and setting up the DevOps processes, including test automation and CI/CD approach.
  • Running the data deployments by using Salesforce Sandbox seeding to test the features.
  • Testing and running the final releases to the production environment and restoring or rolling back if any error arises in the loop.

The responsibilities of a senior-level Salesforce DevOps engineer are listed below:

  • Leading the team and providing mentorship to other team members.
  • Observing the whole DevOps process, including backups in the Salesforce ecosystem.
  • Delegating access to DevOps practices and orgs and assigning permissions to the team.
  • Defining the KPIs for DevOps and tracking the overall team performance using the required DevOps tools. You must also monitor the lead time, release velocity, change failure rate and restore time.
  • Review the code quality using static code analysis, and developers code coverage using automated unit testing.

So, these are the roles and responsibilities of these engineers that you must know before pursuing this profession in the IT industry.


Wrapping Up

It is better to conclude that if you are eager to make your career in this profession. In that case, you must fulfil the aforementioned Salesforce DevOps engineer roles and responsibilities to bridge the gap between operations and development and promote collaboration to deliver the application in the Salesforce ecosystem efficiently. Also, you must automate the process, manage the environments, and apply DevOps practices to maximise the value of the Salesforce investments.

Undoubtedly, it is one of the best career options that you can opt for a brighter future. If you have the ambition to step foot in this job, you can also get the Salesforce DevOps training from our professionals. Feel free to reach out if you have any suggestions or queries. 

Frequently Asked Questions

What Is the Role of DevOps Engineer in Salesforce?

DevOps engineers play a crucial role in the Salesforce ecosystem to streamline the work process of operations and development teams while ensuring the smooth delivery of the Salesforce applications. They manage the CI/CD pipelines, overview the environmental management, troubleshoot issues, automate the workflows and optimise the overall performance.

What Are the Responsibilities of a Salesforce DevOps Engineer?

These Salesforce DevOps engineers have multiple roles and responsibilities. They have to manage the Salesforce environments, maintain the CI/CD pipelines, enforce coding standards and security guidelines, provide technical support, conduct the release planning, and monitor the overall application performance in the Salesforce ecosystem.

What Is the Scope of DevOps in Salesforce?

There is a vast scope of DevOps in Salesforce, which is expanding continuously. As businesses adopt the Salesforce platform, organisations need to optimise their deployment and development processes. In such cases, DevOps methodology helps to deliver fast, offer high-quality releases and improve collaboration between the teams, which enhances the overall efficiency of the Salesforce implementations.

Is a Salesforce DevOps Engineer Still in Demand?

Yes, Salesforce DevOps engineers are in high demand. Nowadays, when businesses use the Salesforce DevOps approach to enhance their user experience, they need professionals who can apply these practices in their organisation. These companies are looking for skilled people who can manage the operations and development in their Salesforce ecosystem through effective DevOps practices.

Shrey Sharma

Shrey Sharma

The youngest Salesforce MVP in the world in 2019, is a successful serial entrepreneur and CEO of Cyntexa - a prominent global Salesforce Consulting and Implementation Partner. He's also the driving force behind Salesforce Hulk, a popular YouTube channel providing valuable insights to Salesforce enthusiasts. As a thought leader in the Salesforce ecosystem, Shrey is committed to driving business growth through technology.

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