For Beginners

ServiceNow Admin Training

Open doors to new career opportunities with our comprehensive ServiceNow Admin Training! S2 Labs has curated this course to transform you into a highly paid ServiceNow System Administrator. Industry-leading trainers deliver the course through in-depth lectures, real-world demonstrations, hands-on exercises, and dynamic discussions. You will gain a complete understanding of ServiceNow Administration fundamentals, from platform management and planning to integrations. The course will prepare you to handle on-the-job implementation tasks, configuration of UI, and monitoring business services through Service Mapping. By the end of the course, you will be ready to attempt for ServiceNow Certified System Administrator (CSA) certification. Enroll now to lead the future of IT service management and stand out in the competitive tech landscape!

5

1000+ Ratings

25

Hours of Session

50430 +

Learners

ServiceNow Admin Training

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OUR STUDENTS WORKING AT

From startup ventures to Fortune 500 companies, our students have secured positions at numerous esteemed organizations. Here are a few where they are leading with an impact.

Accenture Logo American Express Logo
Salesforce Logo Pwc Logo
Tcs Logo Deloitte Logo
ServiceNow Logo American Express
FUJITSU Logo INTEL Logo
Walmart Logo Nagarro Logo
Capegemini Logo Cognizant Logo
Copado Logo Cyntexa Logo
Ibm Logo Infosys Logo
Mercedez Logo Wipro Logo

Average Salary

INR 4,00,000 INR 5,50,000 INR 8,00,000
Minimum Average Maximum

Source: Glassdoor

Exclusive Perks for Future-Ready ServiceNow Admins

Guaranteed ServiceNow Administrator Certification

Become Industry-Ready in Just 25 Hours

Access to Alumni Network for mentorship

1:1 Mock Interviews

Lifetime Access to the Study Materials

Live Doubt Sessions

Salesforce administrator Industry leading experts to help you grow

More Than Just Learning

Help you with resume building and career guidance.

Structured Curriculum curated by experienced trainers.

Work on Scenario-based industry problems.

Most flexible Salesforce Administrator program in the industry

Hands-On Projects

Project & Resource Management

Banking Application

Hotel Management

Salesforce administrator Promising Career Growth

Your Roadmap to Accelerated Career Growth

Start your career as a ServiceNow Admin & open doors to become:

  • ✓ ServiceNow Developer
  • ✓ ServiceNow Business Analyst
  • ✓ ServiceNow ITSM specialist
  • ✓ ServiceNow ITOM / Discovery Specialist
  • ✓ ServiceNow Security Operations (SecOps) Specialist
  • ✓ ServiceNow Integrations Specialist

The Results

6 LPA

Average CTC

54x

Return on investment

90%

Students bag dream tech jobs

Course Curriculum

Our ServiceNow Admin Training offers a hands-on learning experience, covering everything from the fundamentals to advanced features of the platform. Starting with an introduction to ServiceNow, the curriculum progresses to creating homepages, managing tables and forms, building workflows, and handling service catalogues. You’ll learn data import, user administration, email notifications, creating SLAs, scheduling jobs, and access control.

Explore the full details of our ServiceNow Admin certification training below:

  • 1. ServiceNow Overview
    • Introduction to ServiceNow
    • Navigating the ServiceNow Platform
    • Application Navigator, Modules & UI Features
  • 2. User and Role Administration
    • User, Group & Role Management in ServiceNow Administration
    • Creating and Managing Users
    • Creating and Managing Groups
    • Role Management and Best Practices
    • Impersonation and Delegation
  • 3. Tables, Forms, and Fields
    • Understanding Tables and Schema in ServiceNow
    • How to Create and Extend Tables in ServiceNow
    • ServiceNow Field Types and Dictionary Entries Explained
    • Configuring Forms and Form Layouts
    • Reference Qualifiers
  • 4. List Management
    • Working with Lists – Sorting, Filtering, Grouping
    • Personalizing List Layout
    • Using Filters and Condition Builder
    • List Editing and Inline Editing
    • List Controls and List Calculations
  • 5. Data Management
    • Import Sets Overview
    • Data Sources
    • Transform Maps
    • Load Data into ServiceNow
    • Scheduled Imports
  • 6. ServiceNow Process Automation
    • Introduction to Workflows
    • Flow Designer Overview
    • Creating and Managing Flows
    • Flow vs Workflow
    • Approvals and Notifications in Flows
  • 7. Service Catalog and Request Management
    • Introduction to Service Catalog
    • Catalog Items and Record Producers
    • Creating Variables and Variable Sets
    • Order Guides and Workflows
    • Request, Requested Item, and Tasks
  • 8. Notifications and Email
    • Email Configuration and Properties
    • Email Notifications
    • Email Templates
    • Inbound Email Actions
    • Email Logs and Debugging
  • 9. Access Control and Security
    • Access Control Rules (ACLs)
    • Types of ACLs – Table, Field, and Record
    • Debugging Security
    • Elevated Roles and Security Best Practices
  • 10. Reporting and Performance Analytics
    • Creating Reports in ServiceNow
    • Report Types and Configuration
    • Dashboards and Performance Analytics Widgets
    • Scheduling Reports
    • Sharing and Exporting Reports
  • 10. Reporting and Performance Analytics
    • Creating Reports in ServiceNow
    • Report Types and Configuration
    • Dashboards and Performance Analytics Widgets
    • Scheduling Reports
    • Sharing and Exporting Reports
  • 11. Update Sets and Migration
    • Introduction to Update Sets
    • Creating and Managing Update Sets
    • Best Practices for Update Set Migration
    • Previewing and Committing Update Sets
  • 12. Introduction to Scripting (Basic)
    • Client Scripts – Types and Use Cases
    • Business Rules – Types and Use Cases
    • UI Policies
    • Data Policies
  • 13. Preparation for CSA Exam (Optional)
    • ServiceNow CSA Exam Overview
    • Tips and Resources for Exam
    • Sample Questions

Upcoming ServiceNow Classes

Join us on our next transformational learning experience, where you’ll connect with like-minded individuals and unlock new career opportunities. Don’t miss out—secure your spot today and start your ServiceNow Admin Training!

19 Nov 2025

course-img

ServiceNow Admin + Developer + ITSM Training

8:30 AM to 9:30 AM IST

50 Days (50Hours)

19 Nov 2025

course-img

ServiceNow Admin

8:30 AM to 9:30 AM IST

25 Days (25 Hours)

Frequently Asked Questions

ServiceNow is a booming industry, and learning ServiceNow Admin opens the door to a rewarding career in this in-demand technology. As a ServiceNow System Administrator, you'll manage and optimize business processes, customize user dashboards and applications, and ensure organizations get the most out of their ServiceNow investment. This role is highly demanded and offers competitive salaries and growth opportunities.

Yes! Our ServiceNow Admin training is aligned with the official ServiceNow Admin certification objectives. The course covers all essential topics and includes practice exercises, mock exams, and guidance to ensure you're fully prepared to ace the certification exam.

Absolutely! Upon successfully completing the course, you will receive a certificate of completion from S2 Labs. This certificate validates your skills and knowledge, giving you an added advantage when applying for ServiceNow Admin roles.

No prior experience is required to enroll in our ServiceNow Admin Training. A basic understanding of business processes and familiarity with development processes is helpful, but our beginner-friendly curriculum is designed to guide you from the ground up. Whether you're starting fresh or transitioning into a ServiceNow career, we've got you covered!!

According to recent research, the ServiceNow Administrator career graph can expect an annual growth rate of 400% and an average starting salary of $79,000 in the United States. With this profile constantly evolving, individuals passionate about learning and interested in technology can find an ideal career path in it.

After you learn ServiceNow Admin, there will be endless opportunities. This could also lead you to explore other career options like ServiceNow Developer, Business Analyst, Project Manager, etc.

At S2 Labs, we offer a comprehensive, hands-on learning experience tailored to industry needs. With expert-led live classes, real-world projects, and personalized support, we ensure you gain practical knowledge and confidence. Our training is designed to make you job-ready while preparing you for certification success.

No need to worry in that case; you can still watch the recorded sessions if you cannot attend a class. The recording of every session is uploaded soon after the class is over and made available to students for revision.

Yes. Practice tests are included in the course curriculum to increase efficiency and prepare you for clearing ServiceNow Certification exams. Furthermore, trainers also provide assignments on completion of each unit and conduct tests in a timely manner to monitor your progress.

We prepare recommendation lists for the students who performed well in our batches to companies that frequently hire candidates trained at S2 Labs. Also, we can help you schedule an interview at Cyntexa, a leading ServiceNow Consulting Partner and Service provider in Jaipur.

There are several ways:

Success Stories

At the heart of what we do is our passion for empowering our students to succeed in the ever-changing world of IT ecosystem. Don't just take our word for it, let us share a few stories of our successful alumni with you.

Rashid Khan

Rashid Khan

Salesforce Developer

COVID Shut My Institute, But Salesforce Opened My Career

Hi, I’m Rashid Khan!, After completing my BCA in 2011, I began my career with a private job where I worked for two years. But as an avid learner... Read more

Manendra Sai

Manendra Sai

Sr. Software Developer

I Could Have Settled… But I Chose to Grow. Now I’m at 8 LPA.

Hi, I’m Manendra Back in 2019, I was just another average Mechanical Engineering graduate, working at a company and living the life I had planned. But when COVID-19 hit... Read more

Garv Agarwal

Garv Agarwal

Salesforce Developer

Finding Growth, Guidance & a Future in Salesforce: Garv’s Story

Hi, I'm Garv Agarwal! I've always been a tech enthusiast at heart. Even in my childhood, I would tear apart computers and toys... Read more

Anish Nair

Anish Nair

Salesforce Developer

19 years in HR to Salesforce Developer: My Boldest Career Move Yet.

For 19 years, I built my career in Human Resources. Policies, performance reviews, operations, I had seen it all. But somewhere... Read more

Rohit Kruplani

Rohit Kruplani

Sr. Salesforce Developer

Life didn’t go as planned. But maybe it went exactly the way it needed to.

Hi, I’m Rohit Kruplani, and let’s just say, my career journey hasn’t gone the way I originally planned. Back in 2020, I had j... Read more

Jithamanyu B R

Jithamanyu B R

Associate Engineer | Streamforce

I Had No Plan After Graduation. Now I Work Remotely as a Salesforce Engineer.

Hi everyone, I’m Jithamanyu from Hassan, Karnataka. I recently graduated in 2024 with a B.Tech in Mechanical Engineering from... Read more

Nikhil Jain

Nikhil Jain

Software Engineer

Never let your background stop you from achieving things.

Hey, I’m Nikhil Jain — and not long ago, I was just another engineering grad, stuck in the classic post-college confusion... Read more

Shubhamita Dutta

Shubhamita Dutta

Technology Consultant | 6x Salesforce Certified

How I Switched from TCS to PwC and Found My Creative Spark in Tech.

I always knew I wanted to build things, not just maintain them. After graduating with a B.Tech degree, I kickstarted my career... Read more

Ankita Zoting

Ankita Zoting

QA Team Lead

I Took a Break, Switched Careers, and Got a 100% Hike—Here’s How

My journey into tech was anything but conventional. With a degree in petroleum engineering and barely any programming exposure... Read more

Rahul Jain

Rahul Jain

Salesforce Developer

I Thought I Was Done. But S2 Labs Made Me Start Again.

Hi, I’m Rahul, and not long ago, I thought I had completely messed up my career. I graduated in 2019 with a B.Tech... Read more

Anshul Pandey

Vikas Baban Mungelwar

Relationship Manager

Stepping Out Of My Comfort Zone: The Lessons Learned At S2 Labs

That's when a dear friend (of mine) introduced me to Salesforce, and I immediately felt drawn to it. I loved using technology to solve real-world... Read more

Anshul Pandey

Ronak Kumawat

Salesforce Engineer

How Ronak Found His Real Passion Through S2 Labs

After completing my civil engineering degree, I founded my own firm, "Startup Builterior," focusing on on-site execution and construction projects. However, I still felt a missing... Read more

Shahrukh Khan

Shahrukh Khan

IT Executive

Got My Passion and Purpose For Salesforce Through S2 Labs

Hey there, folks! My name is Shahrukh Khan, and I'm here to share my Salesforce journey with you. I completed my BTech in Computer Science... Read more

Vandita Tomar

Vandita Tomar

Deputy manager, Vaya life

Management To Salesforce: How Vandita Found Her Perfect Fit

After completing my MBA in management and working in the field for nine years, I knew it was time for a change. I had heard about Salesforce... Read more

Anshul Pandey

Mukesh Rai

Certified Salesforce Admin

From QA to Salesforce Admin: A Story of Determination

I have been working as a Software Tester for over nine years now, and during this time, I have gained expertise in handling teams and... Read more

Anshul Pandey

Shivam Kumar Jha

Student

How Salesforce & S2 Labs Changed Shivam's Perspective

Before I heard about Salesforce, I was just a student trying to find my place amidst the world. But as soon as I discovered this... Read more

Anshul Pandey

Pinal Prajapati

Salesforce Admin

How An MBA Mom Found Her Path In Salesforce Ecosystem

As a mom who had taken a career break to raise her children, I knew that getting back into the job market would be challenging. But... Read more

Anshul Pandey

Narayan Boolchandani

Salesforce Admin, Genpact

Achieving My Career Goals with S2 Labs’ Salesforce Training

As I sit down to tell you my success story, I can't help but think of how far I've come. My name is Narayan, and I... Read more

Anshul Pandey

Anuj Dhir

Salesforce Admin, TechForce Services

How S2 Labs Helped Me to Break Through the Glass Ceiling in My Career

When I was just starting out in the world of Salesforce, there was an immense sense of uncertainty in my mind. I knew that ... Read more

Anshul Pandey

Srinivas

Salesforce Business Analyst

From Curiosity to Success: Srinivas’ Journey to Salesforce Business Analyst

Growing up, I have always been a curious child, playing around with things and having the urge to understand how they worked,... Read more

Anshul Pandey

Saransh Kuthiala

Salesforce Developer

How S2 Labs Helped Saransh Have A Great Career Comeback

It was after my graduation that I found out about the Salesforce ecosystem and how rapidly it is evolving & growing. After... Read more

Anshul Pandey

Blessing Awotokun

Software developer

The Journey from a Law Student to a Salesforce Professional

Being a member of a family of lawyers, I have always been clear about my career choices. While I excelled in academics and high... Read more

Anshul Pandey

Amit Kumar Nagar

Salesforce Developer

From Developer to Salesforce Certified: Desire for New Challenges & Growth

A sudden wave of nostalgia hit me as I started to write my own story, this story started when I finished... Read more

Anshul Pandey

Yogesh Verma

Associate Software developer

Unemployed to Software Developer in 12 months!

After graduating in October 2022, I wasn't able to find a job and was unemployed for a while. I knew that simply sitting... Read more

Anshul Pandey

Shilpi Rathore

Salesforce Administrator

Shilpi’s Journey to Success with S2 Labs and Plexobit Software Solutions.

When I graduated, like every other student, I was confused about choosing my career path. That’s when I heard about Salesforce and its... Read more

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