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Are you preparing for your Salesforce Administrator Certification Exam? Embarking on the journey to become a Salesforce Certified Administrator is a significant step for professionals looking to establish their expertise in managing and optimizing Salesforce environments.

This certification validates your skills in handling user requirements, configuring Salesforce, and ensuring the system aligns with business needs.

You must be wondering if there’s a lot that you need to cover in the syllabus. The course that is given in the study material provided by Salesforce is vast, and covering all the topics is necessary.

However, if you focus on the most important topics, you will find most questions occurring from them only. It is also important to plan a strategy to pass your Salesforce Administrator Certification. To help you ace the Salesforce Administrator Certification exam, here are some valuable tips and crucial topics to focus on.

Tips for Success

As the demand for skilled Salesforce Administrator continues to rise, clearing the Salesforce Admin Certification Exam can significantly boost your career prospects. Whether you’re a newcomer or looking to advance your skills, this blog will provide valuable tips to help you ace the certification exam.

Understand the Exam Format

Before you take the Salesforce Admin Certification Exam, it is important to familiarize yourself with the exam structure, including the number of questions, time constraints, and question types. This will help you manage your time effectively during the exam. You can find the Salesforce Exam Guides on Trailhead for a detailed document with all the relevant information.

Hands-On Practice

Suppose you have not participated in any projects or real-world scenarios to apply your Salesforce knowledge. In that case, you will not be able to handle any projects in your job. Dive into the Salesforce platform and gain hands-on experience, as the practical application of your knowledge is key to understanding the intricacies of Salesforce administration.

Salesforce Trailhead is a goldmine of interactive learning resources provided by Salesforce itself. Engage in the relevant modules and projects to gain hands-on experience, reinforcing theoretical concepts.

Leverage Trailhead and Documentation

Salesforce Trailhead offers a wealth of interactive learning modules which are free to use. Take advantage of this resource, along with official Salesforce documentation, to reinforce your understanding of key concepts.

You can also engage in the query solving that happens on the posting board. Trailhead’s practical approach enhances your understanding and retention of key topics.

Join Study Groups

Connecting with like-minded people and engaging with the Salesforce community by joining study groups or forums will boost your motivation. You can easily discuss concepts with peers who can provide different perspectives and enhance your overall comprehension. You can also network with them to grab any opportunity they might share.

Review Exam Guide

As we mentioned before, Salesforce provides an exam guide for the Salesforce Admin Certification Exam.

Make sure that you thoroughly go through the official Salesforce Administrator Certification Exam Guide. It outlines the specific topics and percentage weight each area carries in the exam.


Explore the customization capabilities of Salesforce, including creating custom objects, fields, and page layouts. Understand the importance of record types and how they impact user experience.

Practice creating custom reports and dashboards to showcase your data effectively.

Stay Updated with Releases

Salesforce releases updates three times a year. Stay informed about the latest features and enhancements introduced in each release.

Salesforce regularly includes new functionalities that may be relevant to the exam.

Practice with Sample Questions

Utilize practice exams and sample questions to assess your knowledge and identify areas for improvement. Salesforce provides official practice exams that closely resemble the actual certification test.

This not only helps you gauge your readiness but also familiarizes you with the exam environment.

Important Topics To Focus on Admin Certification Exam

There are some important topics based on which you’re going to find most of the questions. With the help of that, you’ll be able to crack your salesforce certification exam, specifically the salesforce admin certification exam, in one go. Let’s begin with the number one topic that you actually need to master in order to crack your administrative certification exam, which is 

Tips for Salesforce Admin Certification Exam

1. Automation 

Understanding automation tools like Workflow Rules, Process Builder, and Flow is crucial. Be prepared to create automated processes to streamline business workflows and enhance overall efficiency. To learn the basic concepts, you actually have to learn which tool to use, when, and why.

There will be many questions in the exam that will give you a prompt and ask you which tool you need to use to solve the problem. You can expect 15% of the total weightage of the certification exam questions from this automation.

2. Data Security 

Data security includes organization-wide security, object-level security, field-level security, and record-level security. You will need to learn and master all of these in order to clear the Salesforce Administration Certification Exam. Comprehend the various aspects of data security, including user profiles, permission sets, and sharing settings, while you prepare.

Ensure that you can configure and manage security features to protect sensitive information.

3. Data Modeling

Master the art of data modeling by grasping the concepts of custom objects, fields, and relationships, as it is also an important topic to cover for this exam. This knowledge is essential for designing a robust and efficient Salesforce data structure. Do not forget to master data objects under this topic.

4. Relationships 

Relationship is a crucial topic as it can be included in other topics as well. You can find this topic integrated into the questions of data modeling. Learn to establish and navigate relationships between objects, as relationships play a pivotal role in creating a comprehensive and interconnected data model. We advise you to focus on detailed relationships, formula fields, validation rules, and cross-object formula fields.

5. Record Types 

Many people often forget about Record Types as a topic under the Salesforce Administrator Certification because it seems very confusing. But do not skip this topic; instead, understand how to use record types to customize user experiences based on specific criteria. This involves configuring different page layouts and business processes for distinct record types.

6. Data Import and Export

This is a topic under the umbrella of Data Management. Here, you basically need to understand the difference between insert and update. The questions will be based on inserting and upserting the data and updating the data. Be proficient in using Salesforce data import and export tools.

This includes Data Loader and other native tools to migrate data between Salesforce instances seamlessly. You could be asked about which tools you recommend in order to achieve a target. Make sure to revise the schedule import part in this topic.

7. Standard Objects 

These are the objects already present in the Salesforce Data and platform. You need to know the pattern, behavior, functionality, and usage of standard objects. Have a solid understanding of standard objects like Accounts, Contacts, Opportunities, and Cases. Know how to customize these objects to meet unique business requirements.

8. Master Security and Access Management

Security is paramount in Salesforce. Ensure you grasp the concepts of roles, profiles, permission sets, and the sharing model. Understand how to configure and manage user access, ensuring data integrity and confidentiality.



Successfully passing the Salesforce Admin Certification Exam requires a combination of theoretical knowledge and practical application.

By focusing on the essential topics outlined above and following the provided tips, you’ll be well-equipped to tackle the exam and validate your expertise as a Salesforce Administrator. Good luck on your certification journey!

Frequently Asked Questions

Though they are not very hard, the Salesforce Admin certification subjects can be tough if you are unfamiliar with the platform. You can start your preparation with the help of our Salesforce Administrator Training

The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass, as the pass mark is 65% to be successful in this exam.

Within each cycle, you get up to three attempts to take the same certification exam.

The certification cost is $200 (approx INR. 16567 + local taxes). The retake exam fee is $100 (approx. INR. 8283 + local taxes).

Salesforce certifications are valid for one year. After one year, your certification will expire, and you'll need to renew it to maintain your certified status.

About Author

Shrey Sharma

Shrey is the CEO of S2 Labs and Cyntexa. He is also the Youngest Salesforce MVP of the year 2019. He started S2 Labs as the first Salesforce Training Institute in Rajasthan at the young age of 19. He believes in passing on knowledge and a professional learning experience to people. This belief inspired his training journey, and today, S2 Labs has mentored over 50k students with a diverse range of courses.

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